General These general conditions of sales are binding if no other conditions have been declared as applicable in the offer or the confirmation of Artfrik'Home. Customer orders are binding only if Artfrik'Home has confirmed them in writing.
Prices The currency used by Artfrik’Home is the Canadian Dollar. The list prices include VAT, and packing costs, unless otherwise arranged. Artfrik'Home reserves the right to adapt the prices to offset concrete cost increases (for example, material costs, shipping cost).
Delivery time The delivery time is specified in the confirmation of order/contract. The delivery time may be extended due to unforeseen circumstances such as acts of God (epidemic, earthquake, etc), delivery delays from our artists, and all other circumstances beyond our control.
Dispatch The most suitable method of dispatch is selected by Artfrik'Home. Unless we receive any shipping instructions from the customer, we reserve us the right to arrange the dispatch by any forwarder/courier of our choice. For any complaints regarding damage, the client will have to refuse the package and let Artfrik'Home know of the unfortunate event using the "Contact us" thumb. Complaints of suspected bad packing must be forwarded to Artfrik'Home on the date of receipt. In case those steps aren't followed, Artfrik'Home will not be responsible.
Return of goods The return of defect goods requires written approval of Artfrik'Home before the dispatch.
Payments Customer order can only be accepted against advance payment by Pay Pal, or credit card.
Cancellation Cancellations of orders must be made in writing within a 7 days period from the date of the invoice. Cancellations have to be confirmed by Artfrik'Home. Any additional administrative costs already incurred by Artfrik'Home, must be paid by the customer.
Complaint No liability is taken for any claims which may arise due to consequential damage arising from the use of our items. Damage resulting from non-authorized modifications to the items by third parties is hereby disclaimed.
Liability Information contained on this publication may be changed at any time without prior notice. Despite careful preparation, this publication may contain errors or omissions and Artfrik'Home is not liable for any resulting losses or damages.